Aerospike experts available to help your deployment succeed

Whether it’s training, sizing, data modeling, capacity planning, hardware configurations, or best practices for monitoring and managing your cluster, we have your back. Our services team to help 24/7 where-ever you are from Americas and Europe to Middle East, Africa and Asia.

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Enterprise Support

The Aerospike Enterprise Edition comes with access to tested and certified binaries, hot patches, deployment planning, performance health checks and tune-ups to ensure non-stop operations. Enterprise customers can always take advantage of Community Support, but they also get 24x7x365 production support and access to Aerospike experts via the customer support portal. We recommend Developer and Administration training to get your developers and operations staff familiar with Aerospike. Our engineers can help answer questions related to the Aerospike API, review your storage and performance requirements, recommend solid state drives, server hardware and Infrastructure as a Service (IaaS) providers, assist with capacity planning and recommend best practices for backups, upgrades, monitoring and management. Access customer support portal 

Production support and access to Aerospike experts
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Consulting Services

Architecture & Design
In this full-day workshop, Aerospike reviews the customer’s use case and educates them on the architecture and design of the Aerospike topology. Aerospike also helps figure their clusters and nodes, and addresses various deployment considerations. This interactive session is conducted on-site at the customer location.

Performance Sizing & Tuning
The purpose of this full-day workshop is to help the customer achieve their desired throughput. Aerospike will review storage and cluster sizing, and offer guidance and recommendations to optimally size and tune the customer’s Aerospike database; it takes into consideration the customer’s IT landscape. This interactive session is conducted on-site at the customer location.

Aerospike Data Modeling
In this two-day workshop, Aerospike reviews, along with the customer, their Aerospike application or project, and offers guidance and recommendations regarding the appropriate data model and design (based on a single use case). The workshop includes designing Aerospike datasets and mapping from an existing data store into Aerospike; it takes into consideration the customer’s IT landscape. This interactive session is conducted on-site at the customer location.

Migration of Traditional Database (RDBMS) to Aerospike This five-day workshop is focused on providing the customer with guidance and recommendations on migrating their traditional database to Aerospike (based on a single use case). This workshop involves advising customers on data movement techniques, data ingestion, and mapping and modeling into Aerospike datasets; it takes into consideration the customer’s IT landscape. This interactive session is conducted on-site at the customer location.

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Training

Standard Training
One-day training is available for each of the following courses:

A three-day training bundle that includes all three courses above is available. Two-day training bundles that include two courses – either Aerospike for Developers and Aerospike Administration & Operations, or Aerospike for Developers and Data Modeling in Aerospike – are also available. Customers may attend training either in person via the classroom version, or virtually from the comfort of their own desk via the video-conferenced version; both are instructor-led.

On-Site Training
This two-day training bundle includes two courses: Aerospike for Developers and Aerospike Administration & Operations. Training is held on-site at the customer’s location. Class size is limited to 15 participants to maximize interaction with the trainer.

Custom On-Site Training
This three-day bundle includes two day-long courses – Aerospike for Developers and Aerospike Administration & Operations – and one day of consulting to provide guidance and recommendations for the customer’s planned implementation. By starting with training, customers accelerate their knowledge of Aerospike before receiving architectural validation of their intended use case(s). Training is conducted at the customer’s location. Class size is limited to 15 participants in order to ensure maximum interaction with the trainer.

See detailed training offerings here.

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