Client Services Solution Consultant

London-UK
Posted 1 month ago

With a high level of independent decision-making capability and minimum supervision, the Solutions Consultant will be responsible for advising and helping customers to build solutions that leverage our proprietary data storage and management system product suite. The role involves understanding the customer’s environment, ecosystem, industry and providing advice or hands-on assistance in architecting and deploying applications that use the Aerospike database. Solutions Consultants are business savvy, understand industry defined best practices, and can identify additional opportunities to help customers enhance their business.

Responsibilities

  • Lead the collection of technical information, specifications, and systems level architecture from customers.

  • Initiating the delivery of full lifecycle implementations, with focus on the integration of our branded product, including installation, customization of policies, data staging, loads, transformations, and reporting.

  • Provide advice to senior and executive levels at customer on leveraging Aerospike to achieve their business goals

  • Help to create or review SOWs and high-level presentations showcasing the value of Aerospike for a specific use case

  • Strategizing with Program/Project Manager in identifying and determining mitigation tactics for solution gaps as well as identifying risks in the successful implementation of the solution.

  • Leading technical communications throughout a client engagement, including details about how our product will operate within the client environment, and providing specific use case examples and interface provisions.

  • Driving integration activities (validation/testing, requirements creation/review, documentation).

  • Serve as trusted advisor and cultivate relationships with customers and partners

  • Identify expansion opportunities within customers

  • Provide hands-on assistance or coordinate with partners to assess, plan, and meet customer’s business objectives

Minimum Qualifications

  • Bachelor’s Degree or foreign equivalent in Engineering, Computer Science, Computer Information Systems, Information Technology, or a closely related field

  • Five (5) years professional experience in a related occupation. Professional experience must be post-baccalaureate and progressive in nature

  • Five (5) years of professional experience with RDBMS systems and SQL

  • Three (3) years of professional experience with an enterprise programming language such as Java or C

  • Ability to travel 10 – 60%

  • Fluency with one or more NoSQL technologies

  • Excellent written and verbal communication skills

  • Ability to plan projects and a history of completing projects on-time

  • Self-starter with the ability to work independently

  • Solid business strategy, and/or operating model experience

Preferred Qualifications

  • Development experience with two (2) or more enterprise languages: Java, C#, C

  • Understanding of distributed system scaling.

  • Object or component oriented design and design patterns

  • Familiarity with enterprise tools and frameworks such as Kafka, Spark, Spring, Hadoop

  • Familiarity with server-side multi-threading concepts

  • Prior experience consulting at a Tier 1 consultancy

  • Expert understanding of how digital technologies/products can be leveraged to enable strategic outcomes

  • Experience with either BFSI, Telco or Retail

  • Understanding of SMAC

If you are interested in this position, please email us to apply for this job and include a cover letter and your resume.